Shipping Policy
At Knit & Knot Co., we strive to ensure your order arrives promptly and in perfect condition. Below, you’ll find all the details about our shipping process, delivery times, and other important information.
Order Processing Times:
- All our products are custom-made to order, ensuring the highest quality.
- Please allow 2–5 business days for order processing and production before shipping.
Shipping Times:
- United States: 3–7 business days
- International: 7–15 business days
- Delivery times may vary depending on your location and local shipping carriers.
Shipping Costs:
- Shipping rates are calculated at checkout based on the destination, product weight, and size.
- Free shipping promotions (if applicable) will be applied automatically at checkout.
Tracking Your Order:
- Once your order ships, you’ll receive a confirmation email with a tracking number. Use this to monitor your order’s progress.
- Please allow 24–48 hours for tracking information to update.
Shipping Partners:
- We work with reliable global shipping partners to ensure your order arrives safely.
Important Notes:
- Ensure your shipping address is accurate to avoid delays or issues with delivery.
- Customs and Duties: For international orders, customs fees, import duties, or taxes may apply and are the responsibility of the customer.
- If your package is lost, damaged, or delayed, please contact us at hello@knitandknotco.com, and we’ll do our best to assist you.
Contact Us:
If you have any questions or concerns about shipping, feel free to reach out to our team at hello@knitandknotco.com.